Join us today to start
an empowering NDIS journey
True Step is an authorised NDIS service provider, we provide comprehensive and compassionate care designed to enrich the lives of individuals with disabilities.
About True Step
Personalised and Compassionate Disability Care Services
At True Step we pride ourselves on delivering personalised, compassionate, dignified disability care services. Our mission is to enhance the quality of life for each client by fostering independence and providing unwavering support.
We understand that everyone’s journey is unique, and we approach each situation with respect and empathy. Focusing on personalised care ensures that all our clients feel understood, valued and cared for in every interaction. Whether it’s assistance with daily living or support for social and community engagement, True Step is here to provide the care you need with the dignity and compassion you deserve.
Our unique model ensures that you receive the right support by considering your goals, interests, lifestyle, mental health needs, physical capabilities, and personal network. It fosters a culture of inclusion, kindness, and empathy that celebrates both client diversity and the unique strengths and experience of our staff.
Living
Quarters
Community and
Self Care
Support
Coordination
Behavior &
Allied Health
Activities
and Events
Our Services
We provide an extensive range of care services that address the varying needs of our clients, including:
Daily Living and Household Support
Household & Domestic Assistance: Assistance with cleaning, laundry, and maintaining
Health and Medical Support
Medication Administration: Ensuring timely and accurate medication management
Indigenous Support Services
We understand the unique needs of our indigenous friends and are committed to providing compassionate, high quality and tailored care
Social and Community Engagement
Community & Social Access: Encouraging participation in community activities
Specialised Care Services
Respite & Temporary Care: Support for caregivers by providing temporary relief
Community Activities
Support to actively engage in community events and activities tailored to suit their needs and wants
Group Centre Based Activities
Engaging group activities in a supportive environment where individuals can connect, learn, and grow
Assist-Travel & Transport
Community & Social Access: Encouraging participation in community activities
Frequently Asked Questions
Is it possible to transfer my NDIS funding between providers?
Do I need to involve my family in creating my NDIS plan?
Should I formulate a plan before meeting with NDIS service providers?
How is NDIS funding managed?

True Step
Meet Our Team
Our team members are ready to support you
Acknowledgement of Country
True Step acknowledges the Traditional Custodians of Country throughout Australia. We recognise their strength and pay our respects to Elders past, present and emerging. True Step extends that respect to all Aboriginal and Torres Strait Islander peoples, and recognises their rich cultures and continuing connection to land and waters.